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You can always count on Trailer Tire Direct for great deals on the best trailer tires and wheels. You can count on us for great deals on shipping too!! We offer Free Shipping on orders over $200 shipped within the contiguous United States.
Exclusions: Offer valid on all orders with a subtotal of $200 or more; other discounts applied to your order could change your subtotal. Offer limited to standard shipping to U.S. addresses in the contiguous U.S. only (Alaska & Hawaii do not apply). Offer is not redeemable for cash.
Delivery times vary depending on your location. The map below is a general representation of shipping transit times. Actual freight time may vary.
Orders placed and subsequently cancelled by the customer will be subject to a 3% cancellation fee. This fee is excluded for certain situations where there are unplanned delays in the fulfillment of the order.
The terms and conditions listed in our return policy are those of TrailerTireDirect.com, and not by any manufacturer. We provide our own facilities and customer service department to address and resolve all product exchanges, refunds, or return requirements.
Sorry, there are no returns, refunds, or exchanges on wheels or tires. In the unlikely event there are performance issues. that issue will need to be addressed under the manufacturers warranty guidelines and taken to an authorized dealer for warranty
Returns must be initiated within 30 days of receipt of the order.
Items returned for refund are subject to a 5% restocking fee.
We cannot accept returns for electrical systems / components.
Please note that freight charges on an item shipped to a customer and the freight charges to return the item(s) are the responsibility of the customer and not refundable.
For all other items, the item must be clean, uninstalled, unused, in original packaging, and complete with all components including covers, tags, and manuals as applicable. Make sure to follow all the directions in the Return Process outlined below.
Freight damage is handled on a case by case basis. We understand outboards and parts are expensive and your new engine should arrive in pristine condition. In the event of freight damage, we will work with you to determine a satisfactory solution to correct the issue.
If you receive a damaged product, save the box and all packaging material and call us at 931-650-4122 within 48 hours of receiving the shipment.
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